Customer support
Contact and customer support
Support
Email: shailendra.007chauhan@gmail.com
Phone / WhatsApp: +919756905530
Hours: Monday to Saturday, 10:00 to 18:00 IST
We reply to emails within 1 working day.
Business details
SOPBazaar
vill and po siau chandpur dist bijnor uttar pradesh 246724
Common requests
- Download not working: open My purchases and try again. If it still fails, email us your order number.
- Paid but document not showing: wait 10 minutes and refresh My purchases. If it is still missing, email us the payment reference from your bank or UPI app.
- Refund or cancellation: see the Refund and Cancellation Policy, then email us within 7 days with your order number.
- Invoice correction: email your order number and the details to correct.
- Report a document or forum post: email the link and the reason. Documents with confidential or copied content are removed.
- Seller payouts and KYC: email from the address registered on your seller account.
Grievance Officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Rules, 2021:
Name: Shailendra Kumar Chauhan
Email: shailendra.007chauhan@gmail.com
Address: vill and po siau chandpur dist bijnor uttar pradesh 246724
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.